Play Smart

Responsible gaming information and resources for Canada Lotto Picks participants.

Need Help?

If you or someone you know is struggling with problem gambling, help is available. Contact ConnexOntario for free, confidential support 24/7.

Setting Limits

Responsible gaming begins with setting clear limits for yourself. Before purchasing tickets, decide how much you can afford to spend and stick to that budget. Treat your ticket purchases as entertainment expenses, not as investments or ways to solve financial problems.

Establish both time and money limits. Set a maximum amount you're willing to spend on tickets for the entire raffle period, and don't exceed that amount regardless of circumstances. If you find yourself wanting to spend more than you've budgeted, take a step back and reassess your participation.

Keep track of your spending. Our account system allows you to view your purchase history, making it easy to monitor how much you've spent. Regular review of your spending helps maintain awareness and control over your participation.

Recognizing Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. It's important to recognize the warning signs early. Some indicators include:

  • Spending more money on tickets than you can afford to lose
  • Feeling anxious or stressed about your ticket purchases
  • Lying to family or friends about how much you've spent
  • Borrowing money or selling possessions to buy tickets
  • Neglecting work, school, or family responsibilities due to gambling
  • Feeling the need to bet more money to achieve the same level of excitement
  • Repeated unsuccessful attempts to control or stop gambling

If you recognize these signs in yourself or someone you know, it's important to seek help. Problem gambling is a treatable condition, and support is available through ConnexOntario and other professional services.

Self-Exclusion Options

If you feel you need to take a break from participating in raffles, we offer self-exclusion options. You can request to have your account temporarily or permanently excluded from making purchases. This is a voluntary measure that helps you maintain control over your participation.

To request self-exclusion, please contact our support team. We will process your request promptly and ensure that you cannot make purchases during the exclusion period. Self-exclusion is a serious commitment, and we take all requests seriously to support your well-being.

Age Restrictions

Participation in Canada Lotto Picks is strictly limited to individuals who are 18 years of age or older. This is a legal requirement enforced by the Alcohol and Gaming Commission of Ontario (AGCO). We verify age during registration and may request government-issued identification at any time.

If you are under 18, you are not permitted to purchase tickets or participate in any way. Parents and guardians are responsible for ensuring that minors do not access our services. We take age verification seriously and will take appropriate action if we discover underage participation.

Understanding the Odds

It's important to understand that raffles are games of chance. While purchasing more tickets increases your odds of winning, there is no guarantee of winning. The outcome is determined by a random selection process, and every ticket has an equal chance of being selected.

Never purchase tickets with money you cannot afford to lose. The vast majority of participants will not win the grand prize, and you should only participate with funds that you can comfortably spend on entertainment. If you find yourself thinking of ticket purchases as investments or ways to solve financial problems, please reconsider your participation and seek help if needed.

Resources and Support

If you need help with problem gambling, several resources are available:

ConnexOntario

Free, confidential support 24/7 for problem gambling, mental health, and addictions.

Website: www.connexontario.ca

Responsible Gambling Council

Information and resources about responsible gambling practices.

Website: www.responsiblegambling.org

Gamblers Anonymous

Support groups for individuals struggling with problem gambling.

Website: www.gamblersanonymous.org